Oron-Gilad, T., Szalma, J.L., Stafford, S., & Hancock, P.A. (2008). The workload and performance relationship in the real-world: A study of police officers in a field shooting exercise. International Journal of Occupational Safety and Ergonomics, 14(2), 119-131.
We examined the relationship between perceived workload and performance by evaluating the responses of police officers to 4 different draw-and-shoot tasks in a night field training exercise which was part of their regular training regimen. Sixty-two police officers volunteered to participate. Results demonstrated an associative trend among 3 tasks where shooting performance decreased and workload increased as the tasks became more complex. However, performance on 1 specific shooting task did not correlate with any of the other 3 tasks, and in this 1 exceptional case, insensitivities were observed in which workload increased but performance remained constant.
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