metrics – Peter Hancock

Metrics, Metrics, Metrics: Universal Metrics?

June 12, 2012

| 2001-2010, Publications by Year

Citation:
Hoffman, R.R., Hancock, P.A., & Bradshaw, J.M., (2010). Metrics, metrics, metrics: Universal metrics? IEEE Intelligent Systems, 25(6), 93-97.

Abstract:
A previous article in this department from 2008 introduced the topic of measures and metrics. The focus of that essay was on measurement of the “negative hedonics” of work-the frustrations, uncertainties, mistrust, and automation surprises caused by poorly designed technology that is not human-centered.

Metrics, Metrics, Metrics: Negative Hedonicity

May 31, 2012

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| 2001-2010, Publications by Year

Citation:
Hoffman, R.R., Marx, M., & Hancock, P.A. (2008). Metrics, metrics, metrics: Negative hedonicity. IEEE Intelligent Systems, 23(2), 69-73.

Abstract:
Intelligent technologies such as performance support systems and decision aids represent a key aspect of modern sociotechnical systems. when new tools are introduced into the workplace, they represent hypothesis about how cognitive work is expected to change.